? Recruitment? Administrative Support? Project Management? Billing ? Research? Sales and Marketing? Website Management? Real Estate Services? Email Marketing? Paralegal? Management? Executive Assistant
I have an excellent spoke and written english skillls
KNOWLEDGE, SKILLS AND ABILITIES Strong interpersonal and team skills Thorough knowledge of web based application processing system, Cerner, eligibility verification system, Illinois Department of Human Services application benefits eligibility systems Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email and phone etiquette skills with strong response times Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution skills Demonstrate attention to detail, accuracy and precision Ability to Educate Medicaid enrollees of plan options including mandatory managed care choice process Ability to complete annual educational requirements Ability to prioritize, plan, and organize projects and tasks Ability to multi-task and meet deadlines in a fast paced, high output and stressful environment Ability to adhere to department policies and standards utilizing best practices Ability to maintain a professional demeanor and composure when challenged Strong customer service skills
Interpersonal and Leadership Skills Successful project managers know how to motivate people who do not work for them, and keep teams working effectively together. Quite simply, effective project managers tend to be as “likeable” as they are assertive. Organization Project managers create structure from chaos by using specific tools such as charters, risk assessments, Gantt charts, decision matrices, and many other tools throughout the project. Time Management Steven Covey’s quote, “The enemy of the best is the good,” applies especially well to project managers. They understand that there are countless good things to be involved in, but there are a vital few best things that must come first each day. Successful project managers are very good at saying, “I’m sorry but I can’t support that right now.” Successful project managers also respect their teammates’ time. Project managers run efficient meetings, which results in good attendance by all parties over the long run. Communication Project managers communicate clearly, concisely, and frequently. They know, for example, when a simple email will suffice, or when a “working document” like a project charter will better serve their purpose. Political Savvy There are times when interpersonal skills are not enough to garner the support needed from the organization on one or more project tasks. In these cases, project managers use senior leadership support to get things done. Project managers are very good at scheduling update forums with senior leadership and functional leaders, to ensure that all business functions are making the project a priority. Comfortable Running a Meeting As a project manager you will spend a lot of time orchestrating meetings. As a result, you must be comfortable running meetings with wide variety of audiences. Here are three tips for success: (1) stop thinking about how you are coming off in the meeting, and think about the project’s success instead, (2) organize ahead – state meeting objectives at the start of the meeting and do your best to keep the meeting on track to achieve those objectives, (3) know when to lean on others for answers – as a project manager you will likely not be the subject matter expert in the room, and no one should expect you to be.