I have been in the virtual assistance industry for few years now and in those few years, I have handled project based, part time and full time jobs which require different sets of skills such as data entry, research, customer support, phone support, email support, technical support, product sourcing in Amazon, website administration, social media, real estate transaction coordination and many others.
I also performed customer service and sales support in the call center or BPO industry for more than 7 years where I also held a managerial post for more than 3 years. During those years, I was dealing daily with software such as RTA, CMS, Eclipse, MWS, Call Care Browser, soft phone, Microsoft Office, Google Apps and Dropbox.
I have more than 3 years of data entry, research and admin experience for drop shipping and real estate companies
I have more than 7 years of speaking and writing English skills
I have 2 years of sales and telemarketing experience
I have more than 7 years of customer service experience in an office setting and a total of 3 years in a home based setting.
I have more than 2 years of experience being a transaction coordinator, phone support and GVA for real estate company