I have 13 years of BPO customer service experience troubleshooting mostly Internet related concerns. Identifying the root cause of issues and problem solving. i also have experience in using Adobe CS software such as Photoshop and Illustrator. I have understanding and knowledge of other online tools and softwares related to web development, productivity and Internet marketing. I also had experience in installing and troubleshooting bookkeepping and accounting software. i also have knowledge of uploading websites via FTP and editing basic HTML.
I own a couple of Facebook pages that I regularly promote my business affiliations to multiple Facebook groups. I also have an account with Clickbank.
I have experience installing and configuring Wordpress templates. Also installing CMS application thru CPanel.
Experience in using Adobe Photoshop and Adobe illustrator since 2002
13 years in the BPO industry working as technical support and customer support for various companies