CSR/VA/Data Entry/SMM/Appointment and Calendar MGMT/Email Handling

Salary Php 30,000.00/month ( $692 USD )
40 hrs/wk ( $4.32 USD/hr )
Experience 2
Education Bachelors degree
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Basic Information

Age 28
Gender Female
Address Sign Up with Pro Account
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Tests Taken None
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Last Active 2019-03-08
Member Since 2019-03-08

Skill Summary

Hi! I'm Rachelle Castro, Bayot, I've been a customer support for more than 3 years in a company based.
With Customer support we are dealing with billings and other concerns of the customer about the product or about their bills such as Microsoft 365, Comcast and AT&T.
And in outbound we are selling some products using the leads they provided us.
And more than 2 and 6 months in Homebased where in I became a Virtual Assistants mainly in doing short content writing and researching. Researching some leads and some information on a particular person/company my client gave, I also doing email management, appointment settings, google calendar. I also worked as a Customer support representative homebased via Elance and other working platform. I am proficient in using Word, Excel
Presentation and office 365. I have also experienced in Amazon Reviews and an eCommerce store such as Amazon, eBay and Shopify. I am a very motivated person and loves to learn new things that I know in time will benefit me and my employer as well. I have also knowledge in data marketing analyst where in we find some information of variety of people such as their work email address, phone number, linkedin account if available and their location
Experts in:
-MS Excel, Word, Excel
-Google Docs,Google Sheets
-Google Calendar
-CRM, Zoho CRM, Salesforce
-eBay and Amazon dropship/Order Complete
-Facebook, Twitter, Instagram
-Google Adwords
-Google Marketing
-Email Management/Email Handling



Office & Admin (Virtual Assitant)

Office & Admin (Virtual Assitant) Experience:

I have more than 4 year experience of being an Admin VA, with different task and fields.

Skill Rating:

  • Admin Assistant
  • Data Entry
  • Email Management
  • Research

Marketing & Sales

Skill Rating:

  • Email Marketing
  • Lead Generation

Advertising

Skill Rating:

  • Facebook Ads

Web Development

Skill Rating:

  • Wordpress Development

Webmaster

Skill Rating:

  • Cpanel
  • Ecommerce / Shopping Carts
  • Google analytics
  • Wordpress

Graphics & Multimedia

Skill Rating:

  • Graphics Editing

Customer Service & Admin Support

Skill Rating:

  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Project Management

Skill Rating:

  • Web Development Project Management
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