Hi! I'm Rachelle Castro, Bayot, I've been a customer support for more than 3 years in a company based.
With Customer support we are dealing with billings and other concerns of the customer about the product or about their bills such as Microsoft 365, Comcast and AT&T.
And in outbound we are selling some products using the leads they provided us.
And more than 2 and 6 months in Homebased where in I became a Virtual Assistants mainly in doing short content writing and researching. Researching some leads and some information on a particular person/company my client gave, I also doing
Presentation and office 365. I have also experienced in Amazon Reviews and an eCommerce store such as Amazon, eBay and Shopify. I am a very motivated person and loves to learn new things that I know in time will benefit me and my employer as well. I have also knowledge in data marketing analyst where in we find some information of variety of people such as their work
-MS Excel, Word, Excel
-Google Docs,Google Sheets
-CRM, Zoho CRM, Salesforce
-eBay and Amazon dropship/Order Complete
I have more than 4 year experience of being an Admin VA, with different task and fields.