Email Support Representative / Sermon Transcriptionist

Salary Php 30,000.00/month ( $692 USD )
40 hrs/wk ( $4.32 USD/hr )
Experience 15 years in the customer service industry
Education Associates degree
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Basic Information

Age 40
Gender Female
Address Sign Up with Pro Account
Website Sign Up with Pro Account
Tests Taken None
Uploaded ID Sign Up with Pro Account
Last Active 2019-04-16
Member Since 2019-04-17

Skill Summary

I specialize in email and back office support but overall, I have 15 years of experience in the customer service industry: as a front-liner, as an agent in the BPO set-up, and for in house contact centers.
I am proficient in MS Office, CRMs (Desk/Salesforce, RightNow), IMSs (Jabber, Slack) and Sabre. I also have a Six Sigma Yellow Belt.
Lastly, I have over 6 years of sermon transcription experience. I have worked with churches in the US, UK, Canada, and the Philippines. Some of my transcripts have been used as basis and foundation by pastors for books that are now available on Amazon.



Office & Admin (Virtual Assitant)

Skill Rating:

  • Data Entry
  • Email Management
  • Human Resource Management
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English

Skill Rating:

  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support

Skill Rating:

  • Customer Support
  • Email Support
  • Tech Support
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