Since I began working it has always been a customer service. I am 5 years in this industry already so i would like to consider myself expert
when it comes to servicing the customer.I am trained for Dos Base programs. I am also trained to handle billing, troubleshooting, sales and retention, collections. I have the ability to handle complaints and provide best service to customers. I have experience in both telecom companies and
During my years of experience in working as a customer care specialist, other tasks i was doing was data entry in excel file, sending emails and doing chat support. I have experienced being a team POC mutltiple times already, so whenever our team leader goes on leave, the task of quality assurance is provided to me.
I have 5 years of experience in BPO industry and to all companies iv'e been through they all had one thing in common, and that is the EOP (English Only Policy). That was also the reason i have mastered my English skills.
I have done blogging, creative and Copywriting just a few times, but most of my experience were all in copywriting. That is because i love promoting products in social media sites.
I had experience in Affiliate marketing and earned just a decent money. I'm not claiming as an expert to it because i know i still have a lot to learn.
So far my only experience with the choices above is Facebook ads only, but still i'm not perfect at it yet.
I have a little experience in video editing. I am doing a basic editing for my youtube channel.
I have 5 years experience in Customer service and Admin task. My roles and responsibilities involves Servicing customers, sending email reports, doing Admins tasks(excel).