Customer Service/Data entry/Admins Support Specialists

Salary Php 25,000.00/month ( $576 USD )
30 hrs/wk ( $4.80 USD/hr )
Experience 5 years as a customer care specialists in BPO industry.
Education High school diploma
  Bookmark
Profile Picture
38

Basic Information

Age 30
Gender Male
Address Sign Up with Pro Account
Website Sign Up with Pro Account
Tests Taken None
Uploaded ID Sign Up with Pro Account
Last Active 2019-05-28
Member Since 2019-05-17

Skill Summary

Since I began working it has always been a customer service. I am 5 years in this industry already so i would like to consider myself expert
when it comes to servicing the customer.I am trained for Dos Base programs. I am also trained to handle billing, troubleshooting, sales and retention, collections. I have the ability to handle complaints and provide best service to customers. I have experience in both telecom companies and aiof. Sb addition to the tasks that i was doing is inputting data in excel file which was scorecards of our site.



Office & Admin (Virtual Assitant)

Office & Admin (Virtual Assitant) Experience:

During my years of experience in working as a customer care specialist, other tasks i was doing was data entry in excel file, sending emails and doing chat support. I have experienced being a team POC mutltiple times already, so whenever our team leader goes on leave, the task of quality assurance is provided to me.

Skill Rating:

  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English

English Experience:

I have 5 years of experience in BPO industry and to all companies iv'e been through they all had one thing in common, and that is the EOP (English Only Policy). That was also the reason i have mastered my English skills.

Skill Rating:

  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing

Writing Experience:

I have done blogging, creative and Copywriting just a few times, but most of my experience were all in copywriting. That is because i love promoting products in social media sites.

Skill Rating:

  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales

Marketing & Sales Experience:

I had experience in Affiliate marketing and earned just a decent money. I'm not claiming as an expert to it because i know i still have a lot to learn.

Skill Rating:

  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising

Advertising Experience:

So far my only experience with the choices above is Facebook ads only, but still i'm not perfect at it yet.

Skill Rating:

  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Web Development

Skill Rating:

  • Drupal Development
  • Javascript
  • Joomla Development
  • Mysql
  • PHP
  • Wordpress Development

Webmaster

Skill Rating:

  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia

Graphics & Multimedia Experience:

I have a little experience in video editing. I am doing a basic editing for my youtube channel.

Skill Rating:

  • Video Editing

Customer Service & Admin Support

Customer Service & Admin Support Experience:

I have 5 years experience in Customer service and Admin task. My roles and responsibilities involves Servicing customers, sending email reports, doing Admins tasks(excel).

Skill Rating:

  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
Online Jobs logo   Copyright © 2008-2019 EasyOutsource.com. All rights reserved

An Outsourcing Suite Logo Product