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I am currently working as a Customer Service Assistant on a container vessel line or shipping line for 5 years and I am handling important documents for the shipping process. As I am looking for new challenges and to gain knowledge, I have taken a freelancing course and I want to try to work in a different field as a virtual assistant. During our course session, I have practiced many assignments like content writing, simple web design, on page/off page optimization, SEO, and campaign planning.
In my 5 years as a Customer Service Assistant, I am practice to Office and Admin stuff because we handling on different documents for IMPORT and EXPORT shipping process.
I am fluent in the English language because for 5 years in Customer Support we always talk with the different clients from around the globe it is because of it's a shipping line industry we were talking using the English language and we know it's the universal language.
When I was in college I once a journalism writer for my entire college life as part of my studies in Mass Communication and was hired for on-the-job training in a radio station for 2 years. We do a daily report in a journalistic way with right methods of writing.
I have taken a freelancing course for 1 month and it enhances my potential in Marketing thru SEO and Social Media Marketing. In my current position as a Customer Service Assistant, I make a sideline job for sales by offering clients of other products and services of our company.
I have now 6 months and counting of experience in Web Design.
During my college, we have this curriculum of Photo Journalism, film editing for documentation movie and it gave me the knowledge to Photo and Video editing. I also make the sidelines in Photography. On the other hand, I have now experience in a web page design after I took the freelancing course for 1 month.
I am currently working as a Customer Service Assistant for 5 years on a container vessel line or shipping line and I am handling important documents for the shipping process. Aside from a face to face interaction with the client, I also do phone and email support for clients queries and other concerns.