Support Specialist

Salary Php 30,000.00/month ( $692 USD )
40 hrs/wk ( $4.32 USD/hr )
Experience 3 years in the BPO & 2 years home-based
Education Bachelors degree
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Basic Information

Age 30
Gender Male
Address Sign Up with Pro Account
Website Sign Up with Pro Account
Tests Taken None
Uploaded ID Sign Up with Pro Account
Last Active 2019-06-11
Member Since 2019-06-11

Skill Summary

I've been doing Customer Support both voice and non-voice (chat/ email) for a cable company. On a daily basis, I handle billing and grievances, issuing refunds and credits; order processing and a little bit of sales. More recently, I've been involved in the health sector. I've been doing insurance review for a health insurance and a diagnostic laboratory. I've been a quality assurance auditor and been doing work as a junior team leader.
I’m also proficient in using MS Excel (creating tables, graphs, charts, etc.) and other MS office tools.
I'm focused, determined and will always make it through a deadline. I can work with minimal supervision and I’m able to deliver the kind of output you want- you can definitely save time and money with me.



Office & Admin (Virtual Assitant)

Office & Admin (Virtual Assitant) Experience:

I have more than 2 years experience working as a virtual assistant.

Skill Rating:

  • Admin Assistant
  • Data Entry
  • Email Management
  • Quality Assurance
  • Research

English

Skill Rating:

  • Speaking
  • Writing

Customer Service & Admin Support

Skill Rating:

  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services

Skill Rating:

  • Medical Services
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