Customer Service Representative

Skill Summary

My name is Conb. Currently, I am working as a Customer Service Representative at one of the leading call center companies here in Cebu since September 2018. I cater to both call and chat support. I take classes in Social Media Marketing and plans to widen my knowledge in the field of virtual assistance. Also, I have experience in encoding information or data on Google sheets and using formula for automatic calculation. I can learn quickly and should be able to adapt in order to get the job done.

TOP SKILLS

• Data Entry
• Email Management
• Speaking
• Social Media Marketing
• Customer Support
• Phone Support

Office & Admin (Virtual Assitant)

Skill Rating:

• Admin Assistant
• Data Entry
• Email Management
• Event Planner
• Human Resource Management
• Project Coordinator
• Quality Assurance
• Research
• Transcription
• Travel Planning

English

Skill Rating:

• Speaking
• Translation
• Tutoring Teaching
• Writing

Writing

Skill Rating:

• Blogging
• Copywriting
• Creative Writing
• Editing Proofreading
• Ghost Writing
• Technical Writing
• Web Content Writing

Marketing & Sales

Skill Rating:

• Affiliate Marketing
• Classified Ads Marketing
• Direct Mail Marketing
• Email Marketing
• Lead Generation
• Mobile Marketing
• Sales Representative
• SEM
• SEO
• Social Media Marketing
• Telemarketing
• Video Marketing

Webmaster

Skill Rating:

• Wordpress

Graphics & Multimedia

Skill Rating:

• Graphics Editing
• Logo Design
• Shirt Design
• Video Editing

Software Development / Programming

Skill Rating:

• Android development

Customer Service & Admin Support

Skill Rating:

• Customer Support
• Email Support
• Phone Support
• Social Media Moderation