Hello and welcome to Zinnia Care Northampton, where we and improve people’s lives in whatever way we can. Zinnia Care is looking for a Care Coordinator to join our team. This is one of the most integral roles within the company and you will need to be very organised and proactive.
Role Responsibilities Include
To allocate visits/calls to carers ensuring continuity at all times
To ensure that immediate calls are covered
To support the Branch Manager with customer visits as and when required
All carer and service user record to be kept up to date on People Planner.
Ensuring that care is provided to clients as the service requires - You will ensure that no calls are missed when being responsible for the out of hours service
The Ideal Candidate
The ideal candidate will have an excellent telephone manner with good computer/IT Skills, communication, and influencing skills. They need to be customer focused and must be able to multi-task and work well under tight deadlines and pressure.
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